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Legal

Privacy Policy

This policy explains how FixRight handles information when you visit this website, request a quote, upload a photo, or contact us. It was last updated on July 27, 2026.

Information you provide

The quote form collects your name, phone number, email address, requested service, neighbourhood or service area, preferred timing, message, page source, and any job photo you choose to upload.

Information collected automatically

Our hosting, security, analytics, advertising, and mapping providers may process technical information such as your IP address, browser and device details, referring page, pages viewed, approximate location, advertising identifiers, and interactions with the website.

How we use it

We use this information to respond to quote requests, assess the requested work, schedule and deliver services, communicate about appointments, maintain business records, protect the website from abuse, understand website performance, and measure advertising results. We do not sell contact form information.

Service providers

The website is hosted through Hostinger. Quote emails are delivered through Hostinger/Titan email infrastructure. Google Analytics and Google Ads help us measure website use and advertising performance, and embedded Google Maps provides location information. These providers may process information on our behalf under their own terms and privacy policies.

Cookies and advertising

Google Analytics and Google Ads use cookies or similar technologies to recognize visits, understand traffic sources, and attribute advertising conversions. You can limit or clear cookies through your browser settings. Blocking these technologies may affect analytics or advertising measurement but will not prevent you from requesting a quote.

Photos

Uploaded photos are used to assess your requested work and are attached to the secure quote email sent to our business inbox. Do not upload images containing information unrelated to the job.

Retention and security

We retain information only as long as reasonably needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable technical and organizational safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to review, correct, or delete personal information we hold, subject to legal and business-record requirements. You can also contact us with questions about how your information is handled.

Contact

Questions about your data? Email info@fixright.ca or call (844) 569-2020.